Installation Instructions: Mechanical Disc Brake Replacement. These instructions are specifically written for Mechanical Disc Brake Assemblies provided by Lectric eBikes. Any third-party brake assemb…
Have questions and want to speak to a real person? Please don't hesitate to contact our US-based support team by emailing us at contact@lectricebikes.com or give us a call at (602) 715-0907. Call Cen…
This error code signifies a motor fault. Below are two items to check: Your motor cable is located near the rear axle on the right side of the bike. Unplug the quick plug with a quick pull (do not tw…
The E008 error code is related to the throttle, which is typically an easy fix. Check your throttle cable to make sure it wasn't disconnected. Then follow the cable from your throttle down to its qui…
Quick plugs are part of our smart design that allows customers to have easy access to the various features on their bikes. Each component (i.e. motor, PAS sensor, display, etc.) has a quick plug that…
All of our bikes come with a battery, along with a set of keys. For security purposes, each battery has its own unique key pattern. In the event that keys are lost or broken, they may need to be repl…
This Phone Mount secures your phone in place directly on the handlebars of your bike. Be sure installation is performed correctly to avoid accidents. Click Here to access the user manual. If you have…
Let's double-check that everything is in place for your bike to turn on. First, be sure to charge your battery until the light on your charger turns green, depicting a full charge. This may take a fe…
With all-new bicycles, there is a wear-in period (approximately 50-100 miles) where there will be various sounds and noises coming from different parts of the bike (including the disc brakes). This i…
We try our best to ensure an exceptional experience for all customers, however, sometimes shipping/handling, and other factors can negatively impact the product we provide. For this, we are deeply so…
How to store your battery : When storing your battery for a week or longer, we recommend charging it no higher than 75%. At 75%, your battery's cells will degrade less compared to a higher charge lev…
Here are all of the dimensions and details pertaining to the Lectric XP spokes: Nipple size 4.2mm Gauge 12 Material Stainless Steel Diameter 2.6mm Tension 50-80 kilogram force *1kgf=10newtons Front w…
Part of maintaining a healthy bike is knowing how to remove and reattach your chain. Watch a detailed demonstration on how to perform that process:. Follow along using this guide: Before removing the…
We recommend having your bike inspected by a certified and reputable bike mechanic before your first ride, followed by regular maintenance. Best Practices:. Store your bike in a clean, dry place to a…
Many, but not all, bike shops are experienced at fixing electric bikes. Some shops that do service e-bikes might not service the brand or type of e-bike you purchased, so it's important to verify the…