Quick connect plug check
Quick plugs are part of our smart design that allows customers to have easy access to the various features on their bikes. Each component (i.e. motor, PAS sensor, display, etc.) has a quick plug that attaches to a cable. These cables then send and receive signals to the controller so that your bike and all its components can operate together!
If you are experiencing technical issues, we recommend checking connections on your bike to make sure the signals are traveling properly.
Here's a video showing that process:
A few notes:
- You may need to unravel some of the plastic wrap to access the connections.
- With a quick pull (do not twist), unplug the cables and reconnect them by lining up the arrows on both ends.
- Verify that the connections are fully seated.
- The motor cable will not snap into place, so you will need to make sure it is fully inserted by pressing firmly.
If you have any questions, please don't hesitate to contact our support team at email@example.com or (602) 715-0907.